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Mcknight Hospitality 

Business Support and Guidance

When your hospitality business is under pressure, you need someone who's actually run one.
Rising labour costs, Falling covers. Margins that don't add up like they used to.
If you're a pub, restaurant, café or hotel owner trying to steady the ship, McKnight Hospitality gives you practical, hands-on support

Who are we

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I'm Mark McKnight. For Over 30 years I've worked across some of the best-known hospitality names in Wales and the South West from large-scale openings and events through to single-site independents. I've run front of house and kitchens, sat in the boardroom, and everywhere in between.


I started McKnight Hospitality because too many good operators — people who genuinely know their trade — are being ground down by rising costs, staffing headaches and thin margins, with nowhere practical to turn.

Big consultancies want retainers most independents can't afford. Generic business coaches don't know the difference between GP% and a covers count.

Myself and my team work alongside you and your team, not from a spreadsheet in an office 200 miles away. Whether you need a full operational review or just someone to talk through a decision that's keeping you up at night — that's what I do.

Why Choose us 

Mystery guest & Audits

Using  years of operational experience to give balanced insights into you operation whether through inhouse or brand standard audits or custom reports designed in consultation with business leaders 

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Operations Support

We work with your teams to review systems and procedures aimed at improving service, reducing costs and ensuring compliance

We also offer short term Management cover across a range of roles

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Training and development 

From Individual coaching and mentoring designed to support new Managers to group sessions designed to help in areas like communication, leadership skills and customer focus.

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Management support and Mentoring

We offer support & Guidence  for managers/owners whether that be problem solving, business development or managing financial challenges.

We pride ourselves on offering practical solutions for any size of business.

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Our services 

Offering tailored solutions to support your business and achieve your targets

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